Refund and Cancellation Policy

1. Introduction

At Polytrend, we strive to ensure that our customers are satisfied with our services. This Refund and Cancellation Policy outlines the terms and conditions for refunds and cancellations related to our subscription services.

2. Subscription Services

Polytrend offers subscription plans that provide access to market rates, buyer details, and other premium features. These subscriptions are billed on a recurring basis, either monthly or annually, depending on the plan you choose.

3. Cancellation Policy

A.Voluntary Cancellation:

• Monthly Subscriptions: You can cancel your monthly subscription at any time through your account settings. The cancellation will take effect at the end of the current billing cycle.
• Annual Subscriptions: You can cancel your annual subscription at any time. The cancellation will take effect at the end of the current billing cycle. Annual subscriptions will not be refunded for the remaining period.

B. How to Cancel:
To cancel your subscription, you can contact our customer support team at polytrendinfo@gmail.com or call us at +91-8530187362 / +91-9106081770 for assistance.

4. Refund Policy

A. Refund Eligibility:

• Monthly Subscriptions: Refunds for monthly subscriptions are not available, except in cases where there has been a technical error or service disruption caused by Polytrend.
• Annual Subscriptions: Refunds for annual subscriptions are only available if the cancellation request is made within 14 days of the initial purchase. No partial refunds will be issued after this period.

B. Refund Process:
If you are eligible for a refund, please contact our customer support team at polytrendinfo@gmail.com with your subscription details and the reason for the refund request. Once approved, the refund will be processed to the original payment method within 10 business days.

5. Changes to Subscription Plans

Polytrend reserves the right to modify, suspend, or discontinue subscription plans or features at any time. In such cases, current subscribers will be notified in advance, and adjustments will be made to ensure fair treatment, such as prorated refunds if applicable.

6. Contact Us

If you have any questions or concerns about our Refund and Cancellation Policy, please contact us:
Phone: +91-8530187362 / +91-9106081770 Email: polytrendinfo@gmail.com

By subscribing to Polytrend's services, you acknowledge that you have read and understood this Refund and Cancellation Policy and agree to its terms.